How can we help?

From two photos to a full report: the flow, the pillars, and what to do with your results.

Distance, lens, lighting, expression and angle. Most inaccurate scores start here.

Where the AI goes wrong, how to check your landmarks, and how to fix them manually.

The 0–10 scale, what each pillar measures, how the overall score is combined, and what the labels mean.

Individual guides to every facial measurement, with illustrations, worked examples and research.

Jaw, chin, submental, cheekbone and cheek leanness: how definition is assessed.

How masculine or feminine each region reads, and why it is scored separately from harmony.

Skin, under-eyes, creasing, sclera, eyelids, nose shape, hair, brows and symmetry.

Build your plan, choose actions, understand projected scores, and track your progress.

Preview changes on your photo, refine them with FaceGPT or manual controls, and save simulations.

Ask about your results, compare analyses, build a plan, and explore changes through chat.

What Free, Basic and Pro include, how billing periods work, and where to find receipts.

How to cancel, what happens to your access and data, and how to undo a cancellation.

Who qualifies, and how to request a refund.

Signing in, exporting your data, deleting your account, and how your photos are handled.

Short answers to the questions we get most.

Reach the team by email or Discord, or send a message from here.

How we collect, use and protect your information, and your privacy rights.

The terms for using FaceIQ Labs, including subscriptions, refunds and responsibilities.